Here are some things you can do if you are having a problem making a payment with PayPal.

Some have reported problems making a payment with an existing PayPal account. If you are having a problem, follow the directions below. We have had no reports of problems making a payment with new PayPal accounts.

1) Log into your PayPal account:

Go to: and log into your account.

2) Click on the Profile link and then select the "Add or Edit Credit Card" link and update your credit card data.

You need to check three items: 1) Make sure that your account name is exactly as it appears on your card, 2) your account address should be exactly as it appears on your credit card billing statement, and 3) make sure that the credit card expiration date agrees with what is on your card.


3) If you have an active subscription, you are done. PayPal will automatically try your payment again. If not, go to the MarketTrak subscription page and click on the Subscribe button.

Go to:

You may be asked to log into your PayPal account again.  Contact us if you continue to have a problem or call
PayPal customer service at: (888) 221-1161.

Go to our home web page.


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